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Privacy Policy

Information Collection and Use Steamxtreme.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also allow you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone.

Registration

In order to process your orders placed on this website, you may first complete the registration form. During registration, you will be asked to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with order update information.

Order

Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number and expiration date information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

Sharing

We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery,postal and e-mail delivery, customer service, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.
  • FedEx Corporation 942 South Shady Grove Road Memphis, TN 38120 1-800-GO-FEDEX www.fedex.com
  • UPS Corporate Headquarters 55 Glenlake Parkway, NE Atlanta , GA 30328
  • United States www.ups.com US Postal Service Headquarters 475 L'Enfant Plaza, SW Washington DC 1-800-ASK-USPS www.usps.com

Privacy Notice

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Testimonials

The testimonials section of the Steamxtreme.com website is for the purpose of sharing positive experiences. The testimonials section is moderated to ensure accurate and positive testimonials. Published testimonials are genuine and are not edited or altered by Steamextreme.com. Steamextreme.com reserves the right to post or remove any testimonial at its discretion. By posting your comment(s) or testimonial(s) ("Testimonial") on our website, you give us permission to reprint or use the Testimonial in connection with our business. You also are agreeing to the following: (1) The reprint or use of the Testimonial will be at our discretion and without compensation; (2) We may use the Testimonial with or without any pseudo (pen) name credit; (3) Our right to use the Testimonial is perpetual and may be assigned by us; (4) We may use the Testimonial locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the Testimonial. Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Testimonial.

Children

Steamextreme.com does not sell products for purchase by children. If you are under the age of 18, you may only use Steamextreme.com in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. Steamextreme.com is committed to protecting the welfare and privacy of children.

Security

Steamextreme.com takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline. When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. Steamextreme.com uses the most advanced form of SSL software available: 128-bit encryption. To learn more about SSL, follow this link www.verisign.com.

Access to all of our users' information is restricted. Steamextreme.com operates in a secured and locked facility. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

If you wish to have your financial information removed at the time of your order, you may opt to have your financial information deleted from our records upon completion of your order. Otherwise, you may contact us at sales@steamextreme.com or call 1-801-820-2480 to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information. If you have any questions or concerns about Steamextreme.com's security practices, you can send us an email at sales@steamxtreme.com.

Special Offers

Our special offers are sent only to customers who grant Steamextreme.com permission to send them such information.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage. You may e-mail us at sales@steamxtreme.com or call us at (801) 820-2480 to ask about changes and updates.

Last Update

The Privacy Policy contained herein became officially effective June 1, 2009.